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Adam-in response to your “how did we do” query, you did great.  The shuttles were on time, and helpful with loading gear and the canoes.  The canoes recommendations were correct, and the Kevlar canoes a joy to paddle.  Your trip recommendations were also spot on.  In short, a great experience, and you couldn’t have done better.  Thanks, Fred - Fred Olson, Helena, MT

We had a great trip. The suggestions your team made for our canoe and gear were right on. The meals you supplied were excellent. We were very happy with the fishing and they tasted great cooked over the campfire. We want to come back next year- so I'll be making plans for that and let you know. Thanks for bending over backwards to help us make this a wonderful trip. - James Darden , Bartow, GA

Thanks for making the whole process VERY easy.  It's always nice to work with professionals who understand customer support.  I'll definitely be back next year. - Brendan Smith, Tomah, WI

Thanks for your help. Drew is a gem – enthusiastic, knowledgeable, and fun to work with. We had an amazing time. – Karen Morrill-Bryan, Minneapolis, MN

Hi Drew, As we said when we came out, the trip was awesome. The route was great and the gear fantastic. Thanks for all the help on the route. We spent some time ahead reading about the different campsites and marked them on the map - so we had stellar campsites every night! The pictographs were very cool too. Thanks again for all the help and a great trip! - Ron Vollbrecht, Flagstaff, AZ

I want to THANK YOU and Piragis again for a most WONDERFUL TRIP!!  We all raved about everything…and many echoed the words that it was indeed the “trip of a lifetime” as promised! - Linda Bailey, Fredericksburg, VA

"This was our 21st trip through Piragis Northwoods.  We really like their friendly staff and appreciate their knowledge of canoeing and camping in the Quetico and the Boundary Waters.  Their rental equipment is the best and provides the opportunity to try out the latest in a paddling and camping equipment.  This year it was the new Kevlar paddles and the light weight rain tarp.  Both were great equipment additions. We found the Wenonah paddle to be super light and durable and the rain tarp adaptable to different campsite situations. If you are planning your first canoe trip, Piragis Northwoods is the place I suggest you start." - Jack Willey, Western Springs, IL

Let me tell you that we had a wonderful experience on this trip.  The Piragis outfitting was top-notch. - Michael Beacham, Lake Forest, IL

We had a great time on our recent trip and thanks for all the excellent service.  You have a very knowledgeable staff and it is much appreciated.  We look forward to using you again in the future! - Joe Banavige, Independence, MN

I wanted to personally take a moment to thank you for the incredible experience our group had in the BWCA this past week!  Albeit the BWCA has a lot going for it already but if it wasn't for you and the Piragis Team I doubt our experience would have been nearly as amazing.  From the early planning stages to the actual outfitting of our trip, nothing was left upturned or missed – I should not fail to mention our return to Piragis and how your team welcomed us in and shared in re-living our backwoods adventures and excitement; it made for such an outstanding experience! 

It was so refreshing to share the love of the outdoors with the staff at Piragis talking about new gear in the store, shared tips and advice from the expert staff from the moment we first arrived to the moment we said our goodbyes. Not only were we so well cared for, I personally witnessed and overheard countless conversations and examples during our visit where you and your staff craftily handled customers (whether a novice youth paddler, seasoned veteran or experienced adventurer).  Piragis has a superior level of customer service and it truly shows no matter the level of skill!  Keep up the amazing work Drew!  Hats off to you and your team! I can’t wait to see you and the Piragis Family again soon! - Eric Budleski, Hatley, WI

Your team was great.  Extremely friendly.  Every time I reached out to Piragis I was treated respectfully.  That was a big deal since it was my first time leading a trip.  I highly recommend Piragis. - David Grismer, Sioux Falls, SD

You guys did great. We plan to visit the B-dub again and Piragis will be our only stop for gear and advice.  Thanks. - Peter and Adele Daniel, Leawood, KS

Thank you so much for outfitting us for a fantastic trip to the Boundary Waters!  We had everything we needed and felt well taken care of.  Of course we will recommend Piragis to anyone who is interested in exploring the BWCA.  Cheers! - Gretchen Sandler, San Francisco, CA

I just wanted to say thank you for everything! It was the most amazing trip I have ever been on, challenging and there were times I did'nt think I could keep going but pushed myself harder then ever and the reward was unbelievable! Every campsite we stayed it had the most amazing views and we cannot wait to do it again, maybe longer next time even.  We want to see everything!!  Everyone loved our pictures and we gave your name to all our friends, they said it would be something they would want to do as well : ) Thank you again and we will be in touch soon. - Heather Daugherty, Grand Forks, ND

Our eight day trip beginning at the Stuart River, ending at the Moose River exit, was great. Thanks for having great equipment, good advice, the drop off service, and a couple of Sherpas to help us get started. Piragis is the best run outfitter in Ely, I recommend you to everyone who is interested in the BWCA.  If we come back to this side of the BWCA next year, we'll be in touch again.
Thanks again. - Gary Anderson, Golden, CO

You guys are top notch! As always you and your team did an excellent job in every aspect of outfitting our trip.   Even Wade was pretty good  (kidding, he really was great!).   Really appreciate the professinalism and quality you guys bring every time.  I always recommend you to anyone who asks. Thanks again for helping to make this year's BWCA trip a great adventure for me and my sons! - Robert Hansen, Fairport, NY

Thanks for a great time in the Boundary Waters.  You took some first timers and introduced us to a world we won't forget.  From helping us plan our trip to helping outfit us, you guys were great. Since we have gotten back we have sung your praises to anyone who will listen.  When we return, we will be sure to use your services. Again, thanks for a great time. - David Navarro, Riverside, IL

I rented a boat from you a few weeks ago. The process was amazingly fast and simple. When I got there to pick up the boat (and our permits), the whole thing took maybe 15 minutes. And there were several other people dropping off/picking up/etc. Dropping off the boat after the trip was just as easy. I was very impressed. I do hope to be able to buy a boat before too long, but until then, you've got a happy and loyal customer here. I will definitely point any friends your way. I work in a very customer facing and focused business and know exactly what great customer service looks like. You guys were amazing. Thank you! – Eliot Wrenn, Minneapolis, MN

Just returned from our trip to Ely and must say we experienced the most enjoyable trip to the BWCA that I can remember.  I want you to know, though, the entire staff at Piragis did an exceptional job outfitting our group!  From the girls in the store who helped us with our fishing licenses and last minute purchases, to Adam and all the guys in the outfitting department, I have never seen a more organized and devoted group of people working hard and most importantly working together to make sure every aspect of our trip was first class.  Your entire staff made our group feel that we were an important part of the Piragis family.  In doing so, they have earned our respect and can count on our continued business for many years to come. – Dave Herbster, Sabetha, KS

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